Privacy Policy - EIA Academy

At EIA Academy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, enroll in our courses, or interact with our services.

 

By using our website and services, you consent to the terms of this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data.

 

1.Information We Collect

 

We collect various types of personal information to provide and improve our services. This may include:

 

Personal Identification Information: When you enroll in a course, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, and other details necessary to fulfill our services.

Payment Information: If you make a payment for courses or services, we may collect your billing address and payment details. We use third-party payment processors and do not store your credit card information.

Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device information, and website usage patterns (via cookies and similar technologies).

 

2.How We Use Your Information

 

We use the information we collect for the following purposes:

 

To Provide Services: To process your course enrollment, provide course materials, and deliver educational content.

To Improve User Experience: To personalize your learning experience, improve our website, and develop new services.

To Communicate with You: To send important updates, promotional offers, and notifications related to your enrollment or courses. You can opt-out of marketing communications at any time.

To Process Payments: To process your payments securely through third-party payment processors.

To Comply with Legal Obligations: To comply with any applicable legal obligations and ensure the security and safety of our services.

 

3. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device to help us recognize your preferences, analyze trends, and improve the website's functionality. You can choose to disable cookies in your browser settings, but doing so may affect your experience on our site.

 

4. Data Security

 

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, access controls, and secure servers, to protect your data from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

5.Third-Party Services

 

We may share your personal data with trusted third parties who assist us in delivering services, processing payments, or managing our website. These third parties are obligated to protect your information and only use it for the purposes outlined in this Privacy Policy.

 

We may also use third-party analytics tools, such as Google Analytics, to track usage patterns and improve our services. These tools collect anonymised data and do not identify individual users.

 

6.Your Rights and Choices

 

As a user, you have certain rights regarding your personal information:

 

Access and Update: You can access and update your personal information at any time by logging into your account or contacting us.

Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email or by contacting us directly.

Data Deletion: You may request that we delete your personal data, subject to any legal or contractual obligations.

 

7. Retention of Data

 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as providing services and complying with legal obligations. If you request to delete your information, we will do so within a reasonable timeframe, unless we are required to retain it for legal or operational reasons.

 

8. Children’s Privacy

 

Our services are intended for individuals over the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to remove that information from our records.

 

9. Changes to This Privacy Policy

 

EIA Academy reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

 10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

EIA Academy

Email: info@eiaacademy.com 

Phone: +254792095177  

Website: www.eiaacademy.com

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This Privacy Policy outlines the practices of EIA Academy in handling personal data and emphasizes transparency and security, ensuring that users can trust the way their information is managed.